Bajilave Privacy Policy – Your Data Is Fully Protected

Welcome to bajilave.ws. We believe privacy is a fundamental right for every user. That's why our Privacy Policy is built on complete transparency — so you always know exactly where your data goes and how it's used.

This Privacy Policy ("Policy") applies to all services on the bajilave platform. By using our website, creating an account, or getting in touch with us, you agree to the terms of this Policy.

1What data do we collect?

When you use the bajilave platform, we collect two types of information—what you voluntarily provide and what is collected automatically.

Information You Provide

• Full Name & Date of Birth
• Email Address & Mobile Number
• Current address (including district/division)
• National ID (NID) or passport number (for verification)
• Payment method details (bKash/Nagad/Rocket number)
• Messages & information provided when contacting support

Automatically Collected Data

• IP address and device type
• Browser & operating system information
• Time spent on the site and pages visited
• Login Times & Usage Patterns
• Data collected via cookies and tracking technologies

2How is my information used?

Your information is used only for the purposes listed below. We never use it for anything else:

If you no longer wish to receive promotional communications, you can opt out at any time by contacting us at support@bajilave.ws.

3Who is your information shared with?

Bajilave never sells your personal data. However, it may be shared with trusted third parties in certain circumstances:

Service Providers

We work with trusted providers for payment processing, identity verification, customer support software, and similar services. These providers are only permitted to use your data for their designated purpose — nothing else.

Legal obligations

Information may be disclosed under applicable Bangladeshi law or valid directives from government authorities. In such cases, we only share the minimum data necessary.

Fraud prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.

4How Long Is Your Data Retained?

We retain your data only for as long as necessary. The general guidelines are outlined below:

• While Account is Active: All data is retained for as long as your account remains active.
• After Account Closure: Data is typically retained for up to 5 years to meet legal and regulatory requirements.
• Transaction details: May be retained for up to 7 years for financial audit purposes.
• Promotional communications details: Consent withdrawal takes effect immediately.
• Support Messages: Retained for up to 2 years after the issue is resolved.

After the retention period, data is securely deleted or anonymized.

5Data protection measures

Bajilave uses industry-leading technology to keep your data secure. Our security measures include:

• SSL/TLS encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive data is protected with strong encryption.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & security monitoring: 24/7 system monitoring.
• Regular Security Audits: Regular security audits conducted through third-party testing.
• Staff training: All staff receive regular training on data protection.
• Restricted Access: Only authorized staff can access your information.

6Cookies Policy

Bajilave uses cookies on its website. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of Cookies

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings.
• Analytics Cookies: Helps us understand which sections of the site are used most.
• Performance cookies: Used to improve site speed and overall performance.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

7Your Rights

As a bajilave user, you have the following rights over your personal data:

• Right to Access: You have the right to request a copy of the information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that we limit how your data is processed.
• Right to Withdraw Consent: You can withdraw consent for promotional communications at any time.
• Right to Data Portability: You can request a copy of your data in a portable, accessible format.

To exercise any of these rights, email us at support@bajilave.ws. We will do our best to respond within 30 business days.

8Children's Privacy

Bajilave strictly does not collect information from anyone under 18 or provide services to minors. If an account is found to have been created by a minor, it will be immediately closed and all associated data will be deleted.

If you believe a minor is using our platform, please notify us at support@bajilave.ws.

9Policy Updates

Bajilave reserves the right to update this Privacy Policy as needed. When changes are made:

• You will be notified by email or on-site before any significant changes take effect.
• The date of the latest update is always shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated Policy.

Check this page regularly to stay up to date with our latest Privacy Policy.